{"id":10569,"date":"2023-10-19T15:43:00","date_gmt":"2023-10-19T15:43:00","guid":{"rendered":"https:\/\/www.bitcoincasinos.com\/?page_id=10569"},"modified":"2024-04-01T14:38:16","modified_gmt":"2024-04-01T14:38:16","slug":"how-we-rate","status":"publish","type":"page","link":"https:\/\/www.bitcoincasinos.com\/how-we-rate\/","title":{"rendered":"How We Rate Bitcoin Casinos"},"content":{"rendered":"<p>All Bitcoin casinos featured on our website pass multiple stages of thorough and meticulous testing, allowing you to select any of them and have a positive experience there.<\/p>\n<p>The first criterion we have is the safety of Bitcoin online casinos. Our team at Bitcoin Casinos is to ensure every website we list has a legal license, officially certified games, and a positive trust score among its existing players.<\/p>\n<p>Once the initial security check is passed, we begin testing the casino by interacting with all the features it offers and reading its Terms and Conditions.<\/p>\n<p>Our main mission at this stage is to find any potential red flags we could highlight for our readers.<\/p>\n<p>As soon as our team finishes testing the crypto casino, we come up with a score on a scale from 0 to 10. We\u2019ll discuss the scoring system in detail in the next section, but it is important to note that we only partner with casinos with scores higher than 7.<\/p>\n<div id=\"toc_container\" class=\"no_bullets contracted\"><div class=\"toc_toggle\"><div class=\"toc_arrow\"><svg width=\"24\" height=\"24\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><circle cx=\"12.06\" cy=\"12.06\" r=\"11.8\" fill=\"#1C2642\"\/><path d=\"M6,10.45l6,6,6-6\" fill=\"none\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\/><\/svg><\/div><div class=\"toc_title\">Contents<\/div><\/div><ul class=\"toc_list\"><li class=\"toc_menu_level_1\"><div class=\"heading-box level_1\"><div class=\"heading-box-border level_1\"><a href=\"#How_to_Read_Our_Scoring\">How to Read Our Scoring<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_1\"><div class=\"link-content-box\"><div class=\"heading-box level_1\"><div class=\"heading-box-border level_1\"><a href=\"#Our_Ranking_System\">Our Ranking System<\/a><div class=\"toggle_menu_arrow\"><svg width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M16 18.6665L20 22.6665L24 18.6665\" stroke=\"#1C2642\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg><\/div><\/div><\/div><ul class=\"child_toc_menu level_1\"><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#What_Players_Are_Saying\">What Players Are Saying<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Accepted_Cryptocurrencies\">Accepted Cryptocurrencies<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Anonymity\">Anonymity<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Safety\">Safety<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Fiat_Payment_Integration\">Fiat Payment Integration<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Site_Design\">Site Design<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Games\">Games<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Live_Dealer\">Live Dealer<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Gaming_Providers\">Gaming Providers<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Provably_Fair_Games\">Provably Fair Games<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Bonuses\">Bonuses<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Bonus_Rules\">Bonus Rules<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Sportsbook\">Sportsbook<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Loyalty_Program\">Loyalty Program<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Mobile_Experience\">Mobile Experience<\/a><\/div><\/div><\/li><li class=\"toc_menu_level_2\"><div class=\"heading-box level_2\"><div class=\"heading-box-border level_2\"><a href=\"#Customer_Support\">Customer Support<\/a><\/div><\/div><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"How_to_Read_Our_Scoring\">How to Read Our Scoring<\/span><\/h2>\n<p>We like keeping things simple for our readers, so the entire review we perform boils down to a score rating. Essentially, we subtract points for all the negative aspects or red flags we manage to find and add points for some outstanding or exclusive features.<\/p>\n<p><a href=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-12185 size-large\" title=\"rating system bitcoin casinos\" src=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos-1024x375.jpg\" alt=\"rating-system-fair-bitcoin-casinos\" width=\"1024\" height=\"375\" srcset=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos-1024x375.jpg 1024w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos-300x110.jpg 300w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos-768x281.jpg 768w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/rating-system-fair-bitcoin-casinos.jpg 1068w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>The scores should be read as follows:<\/p>\n<ul>\n<li><strong>9-10<\/strong> &#8211; Excellent casino that\u2019s passed our tests with flying colors<\/li>\n<li><strong>7-9<\/strong> &#8211; Highly recommended site but does not tick every box<\/li>\n<li><strong>5-6<\/strong> &#8211; Play at your own risk.<\/li>\n<li><strong>0-4<\/strong> &#8211; Among the worst Bitcoin casinos you can find, do not play on them to avoid scams<\/li>\n<\/ul>\n<h2><span id=\"Our_Ranking_System\">Our Ranking System<\/span><\/h2>\n<p>Crypto casinos are comprehensive platforms, so the rating by our <a href=\"https:\/\/www.bitcoincasinos.com\/\">Bitcoin Casinos <\/a>team has to include all the diverse aspects of the experience. In this section, we\u2019ll discuss the main factors and how we analyze them.<\/p>\n<p>This might be helpful both for understanding the depth of our reviews and for performing your own research.<\/p>\n<p>Discovering what to look for will surely make the process of finding a perfect Bitcoin casino easier for you.<\/p>\n<p><a href=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-12186 size-large\" title=\"ranking system bitcoin casinos\" src=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos-1024x536.jpg\" alt=\"ranking-system-fair-bitcoin-casinos\" width=\"1024\" height=\"536\" srcset=\"https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos-1024x536.jpg 1024w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos-300x157.jpg 300w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos-768x402.jpg 768w, https:\/\/www.bitcoincasinos.com\/wp-content\/uploads\/2024\/01\/ranking-system-fair-bitcoin-casinos.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>The main factors we analyze are:<\/p>\n<ul>\n<li>Player reviews<\/li>\n<li>Payment methods and banking terms<\/li>\n<li>User security and anonymity<\/li>\n<li>Quality and number of games<\/li>\n<li>The site\u2019s interface and design<\/li>\n<li>Bonuses and promotions<\/li>\n<li>Additional features like sports betting or live casino gaming<\/li>\n<li>Customer support service of the casino<\/li>\n<\/ul>\n<h3><span id=\"What_Players_Are_Saying\">What Players Are Saying<\/span><\/h3>\n<p>Player reviews are one of the first pivotal points in our research. In case the online casino we\u2019re testing has a poor reputation among players, we don\u2019t even consider listing it on our website, let alone suggesting it to our readers.<\/p>\n<p>There is some nuance to the process, however. For example, it is fairly common for crypto casinos to have faulty launches with some of the features not working as intended. In case the operator received negative reviews but fixed the issues, we might continue looking into it.<\/p>\n<p>Of course, it does not include any aspects of the experience that relate to the casino\u2019s credibility. In case the site has negative reviews for not paying out, blocking players without a proper reason, or for similar issues, we won\u2019t trust it even if the recent reviews are positive.<\/p>\n<h3><span id=\"Accepted_Cryptocurrencies\">Accepted Cryptocurrencies<\/span><\/h3>\n<p>In contrast to the previous section, the approach to analyzing accepted cryptocurrencies is fairly straightforward. We simply check the Bitcoin casino\u2019s cashier to see if it accepts any other cryptos. Some of the coins that might be accepted on a gambling website include:<\/p>\n<ul>\n<li>Bitcoin (BTC)<\/li>\n<li>Bitcoin Cash (BCH)<\/li>\n<li>Litecoin (LTC)<\/li>\n<li>Ethereum (ETH)<\/li>\n<li>Ethereum Classic (ETC)<\/li>\n<li>Tether (USDT)<\/li>\n<li>USD Coin (USDC)<\/li>\n<li>Dogecoin (DOGE)<\/li>\n<li>Other, less popular altcoins<\/li>\n<\/ul>\n<p>The way it affects our ranking is also rather simple. The casino that only accepts Bitcoin will get some points deducted from its overall score, while a casino that accepts dozens of cryptocurrencies will perhaps get an additional point for that. The more flexibility the site grants to the players, the better.<\/p>\n<h3><span id=\"Anonymity\">Anonymity<\/span><\/h3>\n<p>Anonymity is a major concern for many players, and we always reflect it in our reviews and rankings. Many users choose to use cryptocurrencies mainly because they are not associated with their personal or financial information, so we check them for every casino.<\/p>\n<p>The main issue is the Know-Your-Client (KYC) procedure that is standard for modern gambling sites. They will at some point request the user to upload documents verifying their identity and residency information, which might be an issue for some players.<\/p>\n<p>The good news is that some Bitcoin casinos don\u2019t apply this procedure to crypto-users, and we always highlight such websites in our rankings and reviews. In some regions, online casinos get blocked frequently, so we also check whether the site allows its players to use a VPN to access it.<\/p>\n<h3><span id=\"Safety\">Safety<\/span><\/h3>\n<p>The security of the players is another decisive factor in our analysis. We never recommend or even list Bitcoin online casinos that don\u2019t protect their users properly. The first thing we check in this regard is the casino\u2019s license.<\/p>\n<p>We have a separate guide to the legality of crypto casinos. There you will be able to learn more about the security of playing at a BTC casino in your specific country.<\/p>\n<p>A legitimate iGaming platform will always display the information about its license, and websites that operate without one are automatically considered unreliable and risky to join.<\/p>\n<p>The next parameter is SSL encryption, which is also required for the users to have a safe experience on the platform. The encryption secures the personal information the players share during registration, so we never recommend casinos without one.<\/p>\n<p>Last but not least, we always take a close look at the casino\u2019s banking system, especially if it accepts fiat payment methods. In some cases, the list of accepted payment options may highlight the site\u2019s dodginess.<\/p>\n<h3><span id=\"Fiat_Payment_Integration\">Fiat Payment Integration<\/span><\/h3>\n<p>Not all Bitcoin casinos are exclusively compatible with cryptocurrencies, and many of them offer traditional payment methods as well. On some websites, you will even be able to use their built-in payment gateways to purchase cryptocurrencies on the spot.<\/p>\n<p>All these additional options are considered benefits in our reviews. It grants the players more flexibility and enables them to be more comfortable with their transactions, which is always great and deserving of a high rating score.<\/p>\n<h3><span id=\"Site_Design\">Site Design<\/span><\/h3>\n<p>The experience of any user begins with an interaction with the website, so its design, layout, and interface matter a lot. Not only do they affect the first impression, but they also determine the way the players will interact with the casino every day.<\/p>\n<p>The visual design is mostly a subjective matter, but we still might deduct some points for it. For example, if a casino uses the same colors for backgrounds and captions, it objectively makes the experience worse for every player, justifying a smaller score from our side.<\/p>\n<p>The main point we consider is the interface and layout of the website. Many Bitcoin online casinos fail to match the standards of modern UX design, so we only give high scores to sites that comply with the following criteria:<\/p>\n<ul>\n<li>A pinned main menu for easy navigation between its main sections<\/li>\n<li>Filtering and sorting tools in its game lobby<\/li>\n<li>Search tool<\/li>\n<li>Sub-menus are hidden, and the interface is not overloaded<\/li>\n<li>The menus are categorized and structured properly, making the navigation intuitive.<br \/>\nThe users can access all the main features of the site with one or two clicks.<\/li>\n<\/ul>\n<h3><span id=\"Games\">Games<\/span><\/h3>\n<p>The game collection of any online casino is another aspect of the experience that we examine scrupulously. There are many factors in play here, and there are multiple boxes that have to be ticked for us to give the site a high rating.<\/p>\n<p>The first thing we look at is of course the number of games. Bitcoin casinos sometimes offer thousands of titles, so the websites with small lobbies expectedly get lower scores.<br \/>\nThe general rule of thumb here is the more the better, although the site has to offer comfortable tools for navigating the lobby.<\/p>\n<p>The second major aspect is the variety of games. If the Bitcoin casino only offers slots, the total number of games won\u2019t matter, as most players won\u2019t explore them all. What matters is the variety and diversity of these games. A decent platform would offer the following genres:<\/p>\n<ul>\n<li>Slot machines<\/li>\n<li>Table games<\/li>\n<li>Arcade games or Mini-games<\/li>\n<li>Specialty games<\/li>\n<li>Live dealer table games<\/li>\n<li>Live dealer game shows<\/li>\n<li>We even have a list of the <a href=\"https:\/\/www.bitcoincasinos.com\/bitcoin-poker\/\">best Bitcoin poker sites<\/a> and similar lists for some other genres, where we suggest the most worthy online casinos for these specific games<\/li>\n<\/ul>\n<h3><span id=\"Live_Dealer\">Live Dealer<\/span><\/h3>\n<p>Live dealer games have already become an industry standard, so it is always a massive miss for a Bitcoin casino not to offer them. However, having a live dealer lobby does not grant the casino a high rating from our team.<\/p>\n<p>We examine the titles closely with the same rules we apply to the regular lobby. We check the software providers, the number of games, the variety of genres, the betting limits, and other features to accurately evaluate the quality of the live lobby.<\/p>\n<h3><span id=\"Gaming_Providers\">Gaming Providers<\/span><\/h3>\n<p>Many beginners overlook checking the<a href=\"https:\/\/www.bitcoincasinos.com\/game-providers\/\"> casino\u2019s software providers<\/a>, even though they play a massive role in the gaming experience. For our rankings and reviews, we always ensure that only Bitcoin casinos with leading software providers get high scores.<\/p>\n<p>Some of the most notable and respected casino game developers in the industry are:<\/p>\n<ul>\n<li>Evolution Gaming<\/li>\n<li>Microgaming<\/li>\n<li>NetEnt<\/li>\n<li>Betsoft<\/li>\n<li>International Game Technology (IGT)<\/li>\n<li><a href=\"https:\/\/www.bitcoincasinos.com\/game-providers\/big-time-gaming\/\">Big Time Gaming<\/a> (BTG)<\/li>\n<li>Wazdan<\/li>\n<li>Yggdrasil<\/li>\n<li>Pragmatic Play<\/li>\n<li>Nolimit City<\/li>\n<li>Play\u2019n Go<\/li>\n<li>Playtech<\/li>\n<\/ul>\n<p>It is common practice for Bitcoin online casinos to only add some games by each software provider. Thus, when inspecting the casino\u2019s lobby, we also make sure that the best games from every developer are present there.<\/p>\n<p>We have multiple rankings based on specific software providers, such as our best Betsoft casinos article. If you have a game developer in mind, these rankings will be an easy option to find a decent website to play at.<\/p>\n<h3><span id=\"Provably_Fair_Games\">Provably Fair Games<\/span><\/h3>\n<p>The last aspect of the game lobby we analyze is the transparency of games. In most cases, it is directly related to the previous section, as decent and reputable software providers only offer provably fair games.<\/p>\n<p>In case we see a less popular software provider in the lobby, we always discover whether the games it offers are officially certified and offer verifiably transparent results. We also check the <a href=\"https:\/\/www.bitcoincasinos.com\/rtp-meaning-gambling\/\">Return-To-Player<\/a> (RTP) values of the games to ensure the players will get the most out of slot machines and other titles in the casino lobby.<\/p>\n<p>If the site only offers titles with RTP values less than 95%, it will hurt its score.<\/p>\n<h3><span id=\"Bonuses\">Bonuses<\/span><\/h3>\n<p>The promotions at Bitcoin online casinos also play a massive role in the experience of every player. Here are the most common and valuable forms of bonuses a Bitcoin online casino might offer:<\/p>\n<ul>\n<li><strong>Welcome Bonus<\/strong> &#8211; A welcome bonus promotion is available on almost all websites. Typically, it grants a match bonus from around 100% to 300%, and in some cases, the operator also adds some free spins to the package.<\/li>\n<li><strong>No Deposit Bonus<\/strong> &#8211; A no deposit is a fairly rare type of bonus some Bitcoin casinos give out to new players for signing up. It will usually be worth from $5 to $10 and come with strict requirements.<\/li>\n<li><strong>Reload Bonus<\/strong> &#8211; Reload bonuses are recurring deals that may be activated once a week or once a month. The deals might include match bonuses and free spin packages, and the value they provide is usually moderate.<\/li>\n<li><strong>Events and Limited Promotions<\/strong> &#8211; Special bonuses are very common on major holidays like Christmas. The operators introduce massive one-time deals or entire events with tons of freebies for their players.<\/li>\n<li><strong>Tournaments<\/strong> &#8211; Tournaments allow the players of the website to compete against each other for shares of significant prize pools.<\/li>\n<li><strong>Lotteries and Raffles<\/strong> &#8211; Lotteries and raffles are essentially weekly or monthly giveaways with both online casinos and real-life prizes available in them.<\/li>\n<li><strong>Referral Bonuses<\/strong> &#8211;\u00a0 Most operators will reward you for inviting a friend who deposits on the platform.<\/li>\n<li><strong>Loyalty Programs<\/strong> &#8211; Many Bitcoin online casinos will reward their most active players with one-time prizes or permanent exclusive benefits.<\/li>\n<\/ul>\n<p>A single Bitcoin casino rarely offers all these bonuses at once, so we base our final score on how many types of these promotions are available on the website. Of course, we also take into account the maximum value they can provide.<\/p>\n<h3><span id=\"Bonus_Rules\">Bonus Rules<\/span><\/h3>\n<p>When covering bonuses, it is impossible to ignore the rules they come with. Every Bitcoin casino will have some terms for you to comply with before and after you claim the freebies, and we always deduct points for very strict rules.<\/p>\n<p>The bonus terms we analyze for our rankings include:<\/p>\n<ul>\n<li>Minimum deposit requirements<\/li>\n<li>Wagering requirements<\/li>\n<li>Time for wagering<\/li>\n<li>Betting limits for meeting wagering requirements<\/li>\n<li>Games available for meeting wagering requirements<\/li>\n<li>Maximum withdrawal limits of bonus funds<\/li>\n<\/ul>\n<p>For us to give a casino a high score, its minimum deposit requirement for bonuses has to be affordable, and the wagering requirements for deposit bonus codes should be lower than x40.<\/p>\n<h3><span id=\"Sportsbook\">Sportsbook<\/span><\/h3>\n<p>Some Bitcoin casinos also offer sports betting features, and it is also reflected in our rankings. We have dedicated betting specialists who evaluate the features and help us give it an accurate rating.<\/p>\n<p>The issue with many Bitcoin casinos in this niche is that they focus too hard on one of these activities. Many of them either have decent gambling features and poor betting features or vice versa, which of course results in us giving them lower scores.<\/p>\n<h3><span id=\"Loyalty_Program\">Loyalty Program<\/span><\/h3>\n<p>A decent Bitcoin online casino will always have a system in place to reward its most active players. The two most common ways to do it are to implement a VIP club or a loyalty program.<\/p>\n<p>You can only get to a VIP club through an invitation from the casino itself. Expectedly, only a small number of the most dedicated users will get invited, but they will also get extremely generous benefits.<\/p>\n<p>Loyalty programs are, in contrast, available to all users. These are layered systems, where each player can progress through the tiers by playing casino games with real money bets. We give high scores to casinos that offer the following loyalty benefits:<\/p>\n<ul>\n<li>Valuable instant prizes;<\/li>\n<li>Exclusive promotions for higher tiers<\/li>\n<li>Improved cashback deals<\/li>\n<li>Improved conversion rates for loyalty points<\/li>\n<li>Increased withdrawal limits<\/li>\n<li>Access to personal customer support<\/li>\n<li>Invitations to real-life events<\/li>\n<\/ul>\n<p>We usually rate Bitcoin casinos with loyalty programs higher than the ones with invitation-only VIP clubs. The latter is only available to a tiny portion of the players, so the former is much more beneficial for most users.<\/p>\n<h3><span id=\"Mobile_Experience\">Mobile Experience<\/span><\/h3>\n<p>Mobile users make up a massive portion of any Bitcoin online casino\u2019s player base, so we always test the performance of a website on mobile before we rate it.<\/p>\n<p>First of all, we check whether the casino has a downloadable <a href=\"https:\/\/www.bitcoincasinos.com\/android\/\">betting app for Android<\/a> and iOS. This is a fairly rare phenomenon, but apps usually offer a smoother experience, so we rate casinos that offer them higher.<\/p>\n<p>Then we check the compatibility of the casino with various mobile devices including both high-end flagship smartphones and ending with affordable low-budget models. We also check the performance and optimization for other devices such as tablets.<\/p>\n<p>In case it is a web-based Bitcoin casino, we also make sure its interface is comfortable to use on portable devices.<\/p>\n<h3><span id=\"Customer_Support\">Customer Support<\/span><\/h3>\n<p>The customer support aspect of the online gambling experience is also frequently overlooked by beginners, even though it is extremely important in case the player has an issue with some of the site\u2019s features.<\/p>\n<p>We usually start by checking the options the Bitcoin casino offers to resolve the issues without contacting a support agent. Good casinos have detailed FAQ pages, and the best ones have well-structured help centers with solutions to the most common issues.<\/p>\n<p>Then we take a look at the available options for contacting the support team. A decent online casino will offer support through phone, live chat, and email. We also make sure the service is available in different languages, the more the better.<\/p>\n<p>Lastly, we send a few test inquiries to the casino to evaluate the performance of its support agents. We only assign high scores to Bitcoin casinos, in which the staff communicates professionally and does its best to answer the player\u2019s questions or resolve their issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All Bitcoin casinos featured on our website pass multiple stages of thorough and meticulous testing, allowing you to select any of them and have a positive experience there. The first criterion we have is the safety of Bitcoin online casinos. Our team at Bitcoin Casinos is to ensure every website we list has a legal &hellip; <\/p>\n","protected":false},"author":115,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.blade.php","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How We Rate Bitcoin Casinos - Bitcoin Casinos<\/title>\n<meta name=\"description\" content=\"Check this guide on how we review Bitcoin online casinos to learn more about picking the best site for crypto gambling.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bitcoincasinos.com\/how-we-rate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How We Rate Bitcoin Casinos - 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